Yes. To provide you services and meet our legal obligations we need to store information about you for a minimum of 7 years and this includes bank details.

Like all personal information we gather to provide you Douugh, we encrypt all data and store it securely.

If you have connected your bank account via our open banking partner (Basiq) then not only do you have an additional layer of protection but it is also important to keep in mind that you are completely in control of what data you share, and can revoke consent to share it at any time.

We know how serious and sensitive information safety is and have also included some related links for further reading: