There are only a few circumstances where we expect you will be unable to sell you shares, these include:
When your trading account has been restricted for a Pattern Day Trading Violation.
Your trading account has been restricted for Good Faith Violations.
Your account has been restricted for verification purposes.
If this has happened to you, we are just trying to confirm a few of your account details and will be in contact with you so keep an eye out for our messages.
If you are experiencing difficulty selling shares, (and we are not already in contact) please let us know so we can investigate: