How do I take out a Spot?
C
Written by Chanel
Updated over a week ago

A Spot can only be requested by following these steps:

  1. Join Douugh (if you have not already done so)

  2. Log into the Douugh app.

  3. Tap your Spot Jar

  4. Tap ‘+ Spot me’

  5. Tap ‘Create Spot’

  6. Tap the edit pencil or use the slider to select how much you want to borrow.

  7. Tap ‘Next’

  8. Review your instalment plan and tap ‘Next’

  9. Enter a name for your Spot (and change the icon if you wish) then tap ‘Next’.

    1. If you don't have a Spot repayment card by this point, you will need to link a Spot repayment card to pay your Spot repayments when they fall due.

  10. Tap to select what bank account will receive your Spot.

    1. If you don't have a bank account connected to Douugh by this point, you will need to connect your account by either linking it via Basiq or tapping 'Link manually' to enter your bank details.

  11. Review your Spot details and once you're comfortable that all is as expected, tap ‘Confirm & Proceed’.

Once done you will get confirmation that your Spot and repayment plan has been created. This will mean the funds have been sent to your selected account.

If you have joined Douugh and cannot seem to take out a Spot (or see the Spot tile in-app), check out this guide:

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