Unable to connect to my credit/debit card account from other bank

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  • Official comment
    Team Douugh

    Hi Steve,

    Thanks for reaching out and sorry you've been experiencing problems with connecting your card. I have passed this onto our customer service team, please could you send us an email to help@douugh.com and we can then make sure we communicate with you what is happening and when the issue has been resolved. 

    Cheers,

    Andy 

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