Experience onboarding and learning how to use Douugh

Jaisen Mathai

• March 12, 2021 07:16

I’m a former Simple customer that heavily relied on their budgeting tools. I looked at many banks and Douugh seems to be the best one for my needs. I appreciate how hard it is to build a great product - so please take this feedback as constructively as possible :).

https://docs.google.com/document/d/1xdMvZ0CvUnWtqoZC_WOrfSayg9arBVGd2NWd8hz2Hks/edit?usp=sharing

1

• Official comment

  

  Team Douugh

  • March 16, 2021 00:30

  Hi Jay,

  Thank you so much for this feedback and for taking the time to put it together. We are striving to build an optimal product to assist individuals in living a more financially healthier life and your feedback will help us do this. 

  We'd love to speak directly with you to understand more and go through your detailed feedback. Please could you email product@douugh.com and a member of our Product Team will schedule a meeting with you. 

  Thanks again and we look forward to speaking with you soon.

  Cheers,

  Andy

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