Contacting Douugh January 12, 2021 02:06 Updated Need to get in touch with us? We want to hear from you! Send us an email at firstname.lastname@example.org. Our office hours are Monday-Friday 9-6 PM EST. Related articles Can I receive a statement? How to add/remove a connected bank account Is Douugh a bank? How does Money In and Money Out work? How do I add my Douugh card to my Apple Wallet?