Douugh currently uses Plaid to securely connect your external accounts to our platform. This includes your everyday banking accounts, investments, student loans, and credit cards. If you do not see your external account on the Select your bank screen or Search screen, this means that Plaid is not partnered with this institution just yet.
If you are looking to fund your Douugh account, we suggest contacting your bank and request a money transfer. You will need your Douugh Checking Account number as well as your Routing number. See the steps below on how to locate these numbers.
- First, tap the three dots located on the bottom right side of the app screen.
- Then, tap 'Accounts'.
- Select 'Available Balance >'
- Here on the Account Details page, you will find both numbers.