How do I lock/unlock my Douugh Card?
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Written by Chanel
Updated over a week ago

To lock your Douugh Card to control spending and card use just follow these steps:

  • Log in to Douugh.

  • Tap on 'Spend Jar’.

  • Tap on 'Account'.

  • Swipe down to the lock/unlock tab and tap the lock toggle.
    You can return here any time to tap again to unlock the card.

If your card has been locked/unlocked and you're using it in a digital wallet, you may need to re-add it. Don't forget to delete the card from your digital wallet before re-adding it (even if it is the same card details you end up re-adding).

If you need a hand with this, check out the following guide:

And if you need some support with some unexpected or unauthorised transactions, check out this guide:

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