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Why can't I add a card for Spot? Android Redirect Issue
Why can't I add a card for Spot? Android Redirect Issue

Issues with adding a card for Spot when using an Android phone

C
Written by Chanel
Updated over a month ago

Some older Androids need a couple of settings changed in order to get your card to connect successfully to our payment processor.

3DS must be enabled on all cards and the 3DS challenge must be completed before the card will be successfully connected.

Try the steps below, then re-add your card and then try taking out a Spot again

  • Long press the Douugh app icon

  • Select "app info" or "i"

  • Find "Set as default" options

  • Tap "Open supported links" and make sure this is set to "In this app"

  • Try card registration again from beginning

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